Job Overview
Are you a talented storyteller with a knack for crafting compelling content and eye-catching visuals? Do you have a passion for creating meaningful connections between people and products that enhance their lives? MUJI Vietnam is looking for a creative and critical thinking Content Creation Supervisor Assistant to communicate our brand philosophy and products to the right people. In this role, you will produce high-quality digital content, manage our social media channels, and engage with our customers and contribute creative ideas for continuous improvement. This exciting role plays a crucial part in enhancing our brand presence and reports directly to the Social & Digital Media Team Leader.
Key Responsibilities
- Content and Visual Creation
- Plan, create, and schedule engaging, high-quality content (text, images, and videos) for social media platforms, including Facebook, Instagram, TikTok, Threads, and YouTube, while ensuring a consistent brand voice, style, and tone across all social media channels.
- Design and produce visually appealing graphics and videos to support content objectives.
- Compile weekly and monthly reports summarizing social media activities, performance metrics, trends and insights and provide actionable recommendations to enhance social media strategies and performance.
- Community and Customer Engagement
- Monitor and respond promptly and professionally to comments, messages, and customer inquiries on social media platforms.
- Address customer issues or complaints raised through social media or email, escalating to internal teams when necessary.
- Other Tasks
- Set and optimize advertisements through Meta Ads, TikTok Ads, and others.
- Update and publish content on owned digital platforms, including Google Business, website, mobile applications, and others.
- Collaborate with other departments to align social media efforts with broader company objectives.
- Perform additional administrative tasks and paperwork as needed.
Requirements
- Bachelor’s degree in Marketing, Communications, or a related field.
- Proficiency in design software, including Photoshop, Illustrator, and Premiere, with strong design thinking skills.
- In-depth knowledge of social media platforms, tools, and analytics.
- Exceptional writing, editing, and communication abilities.
- Experience in social media advertising and campaign management.
- Ability to work independently and collaboratively in a team setting.
- Personal Attributes: Humble, eager to learn, open-minded, sociable, well-organized, proactive, responsible, and a strong team player. A team player with a problem-solving mindset who can tackle challenges and support colleagues.
How to apply
Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to [email protected].
Please use the following email subject format: MKT + [Position] + [Candidate Name].
Please note that only shortlisted candidates will be contacted.
Thank you for your interest and understanding!
